Our Care Coordinators play a key role in helping patients, especially those who are frail, elderly, or living with long-term conditions, to navigate the often-complex health and care system. They work closely with patients to make sure care is timely, coordinated, and centred around what matters most to you.
What They Do
Care Coordinators can:
- Bring together all your care information from different services into one clear, personalised plan
- Ensure appointments, tests, and follow-ups happen efficiently and at the right time
- Coordinate your journey through primary and secondary care, making sure everyone involved in your care is informed
- Guide you to appropriate services and support, helping you access what you need
- Help you take greater control of your health and wellbeing by supporting self-management and informed choices
- Reduce pressure on GPs and other healthcare staff by managing and streamlining care coordination
How It Works
- Care Coordinators ensure you get the right support at the right time.
- They focus on what matters to you, helping you achieve your health and wellbeing goals.
- All care is organised in a personalised care and support plan tailored to your needs.
Why This Matters to You
With a Care Coordinator:
- Your care feels simpler and more organised, even when multiple services are involved
- You have one person to help guide you through appointments, referrals, and support services
- Care is tailored to your priorities and personal goals
- You gain greater control over your health and wellbeing
- You and your GP team can spend more time focusing on clinical care, knowing the coordination is in safe hands.